When we talk about service, it means:
In addition to maintenance and repair of your refrigeration systems, ARCTOS also carries out compressor overhaul and repair according to manufacturer specifications.
Additionally, we take care of the procurement, delivery, and replacement of spare parts. This also applies to products and components that have been discontinued from new production.
Furthermore, ARCTOS
- conducts the required inspections on your systems,
- is available for your employee training and
- ensures your production by providing replacement refrigeration systems during conversions, failures, or production peaks.
An overview of our services can be found in our JOB REPORT.
ARCTOS installation service
From Flensburg / Sörup, the assembly deployment of the technicians, distributed across Germany, is coordinated. The technicians, with many years of practical experience, work as refrigeration system masters or service technicians.
They carry out maintenance and repair of your refrigeration systems, compressor overhaul, and repairs according to manufacturer specifications. Our technicians are capable of supporting you independently of the compressor manufacturer or system builder, throughout Germany and beyond its borders.
Customer Satisfaction and Safety
Customer satisfaction is a top priority for ARCTOS. For this reason, work is carried out in mutual consultation to avoid production disruptions and failures of your systems.
For your safety and the safety of our technicians, ARCTOS has voluntarily been certified according to SCC** based on the ARCTOS Industriekälte AG Safety Manual certification. SCC** ensures compliance with an international standard for safety, health, and environmental protection for technical service providers. All our external employees are trained as first responders.
Customer Service Employees
Focus is on Preventing Production Disruptions and Failures
Your refrigeration system serves the production process and is therefore an essential part of your manufacturing plant, or your value creation process.
We perform maintenance and repairs, with a focus on preventing production disruptions and failures. To achieve this, we check wear parts and replace them as necessary, inspect the system for leaks and corrosion, clean heat exchangers, and restore your system according to the latest technology.
This can be done with the conclusion of a maintenance contract, but it is not a requirement.
Our customer service employees are able to maintain your refrigeration system independently of the compressor manufacturer or plant builder. This way, they free you up to focus on your primary task: the production of your products.
Do you have questions or comments? Contact us. Our experts are happy to assist you.